Reference

What You Agree To When You Use jiliqqvip

These terms set out the rules that govern your account, your transactions through GCash, Maya, or InstaPay, and your access to the lobby — where local law permits.

Applies to all account holdersCovers GCash, Maya, InstaPay depositsSubject to Philippines law eligibilityEffective on account creationUpdated terms notified by email

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What These Terms Actually Cover

jiliqqvip Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

These terms apply to every action you take through your jiliqqvip account — creating it, funding it, playing games, and withdrawing. Eligibility depends on local law; access is available only where Philippine law permits and only to qualified individuals. When you load funds via GCash, Maya,

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or InstaPay, you confirm that the source wallet belongs to you and that the account name matches your registered profile. Mismatched wallet names can delay or void a withdrawal request — we verify identity at the payout step, not just at sign-up. Funds held in your
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account wallet are for wagering on available game categories, including live tables, slots, fishing games, and crash games. We may suspend or close an account if there is evidence of misuse, duplicate registration, or activity that conflicts with these terms. Any changes to these terms will
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be posted on this page, and continuing to use the account after that posting means you accept the revised version. If you disagree with a change, you may request account closure through our support channel before the effective date. GCash, Maya, and InstaPay are the supported
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local deposit and withdrawal rails; all transactions in your account history are denominated in Philippine Peso.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear — whether it is about your withdrawal eligibility, a transaction dispute involving your GCash or Maya wallet, or an account suspension — our support team is the right place to start. Raise the specific clause or transaction reference when you write in so we can resolve it faster.

Live Chat Open the chat widget from any page inside your account. Reference the specific term or transaction ID so the agent can pull up your case immediately.

Email Support Send a detailed message to our support address shown in your account settings. Include your registered email and the GCash or Maya wallet used for the transaction.

Account Help Centre Log into your account and go to Help in the main menu. You can submit a terms query or track an open dispute from there without leaving the mobile interface.

ACCOUNT SAFEGUARDS

How We Handle Your Account and Data

Your account security and the integrity of your transaction records are handled through a set of concrete practices — not broad promises. Here is what we actually do to protect the terms you agreed to and the data tied to your account.

Wallet Identity Checks

Every withdrawal to GCash, Maya, or InstaPay is matched against your registered name. A mismatch triggers a manual review before funds are released — this protects your account from unauthorised cash-outs.

Account Data Retention

We retain your transaction history and account records for the period required by applicable rules. You can request a copy of your data by contacting support with your registered email address.

Session and Login Security

Account login uses OTP verification sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and notify support to flag the session.

Terms Dispute Process

If you believe a term has been applied incorrectly to your account, submit a written dispute via email or live chat. We review the account record, the relevant clause, and the transaction log before responding.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility in the Philippines. Each answer refers to the specific part of these terms that governs that situation.

Yes, these terms apply to all accounts accessing the platform from the Philippines, including players in Manila, where local law permits use and where you meet the eligibility conditions set out here.

A name mismatch between your GCash wallet and your account profile will put your withdrawal on hold. Contact support with your account ID and transaction reference to begin the identity verification step.

We post any update to these terms on this page before the change takes effect. Continued use of your account after the posting date counts as acceptance of the revised terms.

Submit your dispute through live chat or email, quoting the clause number and the transaction or action you are contesting. We review the account log and the relevant term before issuing a written response.

The identity-matching rule applies equally to GCash, Maya, and InstaPay. All three rails require that the receiving account name matches your registered profile before a withdrawal is processed.

Yes. Contact support via email using your registered address and request your account data. We will provide your transaction history and profile records within the timeframe set by applicable rules.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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What You Agree To When You Use jiliqqvip

How to Reach Us About These Terms

How We Handle Your Account and Data

Wallet Identity Checks

Account Data Retention

Session and Login Security

Terms Dispute Process

Common Questions About These Terms

01 Do these terms apply to me if I am in Manila?

02 What happens if my GCash name does not match my registered account name?

03 Can jiliqqvip change these terms without notice?

04 How do I dispute a term that was applied to my account?

05 Are these terms different for InstaPay withdrawals versus GCash?

06 Can I request a copy of my account data under these terms?

Terms & Conditions

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